Think of a Web3 domain as the digital equivalent of a personalised number plate that lives in a different registry. Instead of being recorded in the traditional phone book of the internet, it sits in a new kind of ledger that is shared across many computers. Names like yourbrand.eth or yourbrand.crypto belong to this world. People use them to identify themselves, receive crypto payments more safely, and point to web pages that live outside the usual hosting approach.
If regular domains like yourbrand.com are a shop on a busy high street, a Web3 domain is a pop-up in a trendy laneway nearby. The pop-up is not replacing your shop, and it does not have all the same fixtures, but it can be useful if the customers you care about are walking down that laneway.
How are they different from regular domains?
A regular domain is rented. You choose a name, pay a registrar each year, and use it for your website and email. The system that makes this work is long established and well governed. It is the reason people can type a name into a browser and reliably reach you. It also comes with the safety rails that large businesses like: clear ownership records, standard security controls, and tested processes for disputes.
A Web3 domain is bought more like a digital asset. Ownership sits in a digital wallet. There is usually a once-off purchase rather than annual renewal. Control depends on who holds the wallet keys. If you lose those keys, you lose control. The name can still point to things on the regular web, but it is most often used as a public identity in the decentralised world, for example to receive funds without sharing a long, error-prone wallet address.
Another difference is reach. Regular domains work everywhere without extra steps. Web3 domains work natively in some browsers and apps, and with add-ons in others. Think of it as mixed support. Your customers in certain communities will be perfectly comfortable with it. Others will need guidance.
Why would a business care?
Brand protection is the first reason. If there is a chance your name will matter in crypto-friendly circles, claiming the obvious Web3 version of your brand is a simple defensive move. It is the same logic as securing social handles early.
Convenience is the second. If you take donations, sponsorships, or payments in crypto, asking people to send funds to yourbrand.eth is easier and far less error-prone than pasting long strings of characters. Finance teams also gain a clear, consistent label to publish on official channels.
Signalling is the third. In some markets, using a Web3 name tells your community you are open to new ways of engaging. Used sparingly, it can support an innovation message without changing your core presence.
Reasons to be cautious
A Web3 domain does not replace your .com. It will not run your email in a way an enterprise would accept, and it will not fix a clunky website. Support across countries and browsers varies. Dispute processes exist in some naming systems but they are not as mature as the traditional world. Most importantly, the human risk shifts from forgetting to renew a name to mishandling a wallet. People misplace passwords. People leave companies. Keys need governance.
What does good practice look like?
Start small and treat this as a controlled pilot. Pick the naming system that your customers actually use. Buy the exact brand match and one or two obvious lookalikes. Store the asset in a secure wallet with more than one person involved in access, and write down your recovery steps as if you will need them. Publish the official name on your .com so customers can verify it. Then use it for one clear purpose, such as receiving funds or identifying your brand in a specific community. After a few months, review whether it made life easier or simply added noise.
A simple decision path
Ask one question first: do the customers you care about use crypto or take part in Web3 communities today? If the honest answer is no, park the idea and focus on your main site. If the answer is yes, or even “some of them,” then a light-touch approach makes sense. Secure your brand name, set up safe custody, publish it clearly, and keep the use case narrow.
Plain-English takeaways
Web3 domains are like a new kind of business card for the decentralised side of the internet. They live in a different registry, are usually bought once, and are controlled by a digital wallet. They are most useful for simple identification and payments in communities that already use them. They are not a replacement for your main domain and email. If you try them, do it for a clear reason, keep the risk low, and review results with the same discipline you would use for any new channel.